Applicability
The portal connects guests with registered homestays and supports a cultural exchange between travellers and local families.
Trust & Transparency
Policies
A clear summary of how Uttara Stays frames user responsibilities, content use, booking support, and grievance handling.
Summary
Platform policies at a glance
These summaries are provided for quick reference. For bookings, always refer to the official portal and the terms shown at checkout.
Eligibility
Users should be legally eligible to use the service and are responsible for providing accurate booking and account information.
Content & Website Use
Website content, logos, images, and service marks belong to UTDB or are used with permission. Users should not misuse, copy, or disrupt the platform.
Limited Liability
UTDB acts as a facilitator between guests and service providers. Service delivery rests with the listed homestay or provider.
Grievance Redressal
Users can escalate unresolved concerns through the designated grievance process. Official support channels are listed on the contact page.